How Do You Know?

Come on, be fair. How do you know if your team are performing as you want?
Come to that, how do you know if you are?

Putting measurements on yourself can feel really tough as it feels like you’re adding additional pressure on your shoulders, on top of all the other challenges of running a business. However, if you’re not holding yourself accountable to any kind of measurements, what example are you setting to your team?

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Mark Tanner
The Wrong Numbers

Like any business owner, you are probably very aware of your turnover.

After all, it’s a crucial metric to be aware of as it indicates how well your business team is doing its job of selling your services or products.

The higher the turnover, the better you may think the business is doing but that is a dangerous assumption to make, as we’ll see later.

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Mark Tanner